Resolve one-third of your customer issues with automation

Make CX automation not robot like, but human like

Adopt less invasive automation and make your life simpler

Reach your audiences en masse, delight them over a rich voice guided visual experience, deeply engage with intelligent conversations, and then turn them into raving ambassadors – all using a single powerful platform to interact with them exactly the way they like.

  • SMS/IVR

    Reach mass audiences with programmatic text and voice messages

  • VIVR

    Excite customers with voice guided visual self-serve menu

  • Chatbot

    Immerse users with human-like conversations

  • Referral

    Turn your customers into fanatic ambassadors

SMS/IVR

Reach mass audiences with programmatic text and voice messages

Messaging 81%

Customers respond to text messages with voice prompts Introduce programmatic messaging with Pulse

  • System Generated

    Send notification, reminder, OTP and other system messages

  • Text

    Send one-way & two-way messages over SMS, WhatsApp etc

  • Voice

    Upload voice prompts and send inbound and outbound messages

  • Programmatic

    Set logic for schedule and content; Pulse will fetch from your CRM/DB

VIVR

Excite customers with voice guided visual self-serve menu

Visual IVR 55%

Customers look for immediate self-serve options Introduce voice guided visual IVR with Pulse

  • Web-app

    Introduce dynamic web-app solution opens with default browser

  • Voice & Visual

    Guide with multilingual voice with visual journey

  • On-demand

    Trigger secured link from any communication channel

  • Multi-usage

    Use for customer service, brand communication etc.

Chatbot

Immerse users with human-like conversations

Chatbot 62%

Customers prefer to talk to brands in human language Introduce AI based chatbot conversation with Pulse

  • Multiple channels

    Deploy in Website, App, Facebook, WhatsApp etc.

  • AI based

    Learn from human interactions, do predictive communication

  • Human like

    Communicate with humans, with human like intelligence

  • User Profiling

    Profile users connecting with CRM/DB

Referral

Turn your customers into fanatic ambassadors

Referral 83%

Happy customers refer products to their friends & families Introduce fully trackable referral platform with Pulse

  • Unique Link

    Create end-to-end trackable link for each user

  • Multiple Referrers

    Engage happy customers, affiliates, influencers etc.

  • Channels

    Integrate with website, app, social, chatbot etc

  • Application

    Use for sampling, product promotion, WoM Marketing etc.

Why Pulse?

Omnichannel platform to talk to customers exactly how they like

Simple plug-n-play deployment on the cloud within weeks

Seamless experience with doc sharing, geotagging, and audio-video guide

Easy API connectivity for a fully customized customer journey